Hospitality procurement — RSA · Africa · Indian Ocean

Hospitality, considered — from the drawing board to opening day.

HES is the single procurement partner hotel brands, owners, owners' representatives and design teams bring in to turn a brief, a BOQ or a set of drawings into a fully equipped, fully specified property.

2018Established
Level 2B-BBEE contributor
OnePartner, brief to delivery
Considered guest room interior specified for a hospitality project
Sheet 01 — Who we work with

Built around the role you play in a hospitality project.

Every property has four kinds of stakeholder at the table. HES is set up to talk to each one in the terms that matter to them.

01 — BRAND

Hotel Brands & Operators

Brand standards held to the letter, property after property — consistent FF&E and OS&E specification, supplier governance and operational replenishment once doors open.

Discuss a brand rollout
02 — OWNER

Owners & Developers

One accountable partner from CAPEX budget to final delivery — total-cost-of-ownership sourcing and consolidated procurement that keeps a project on budget and on programme.

Talk through your project
03 — OWNER'S REP

Owners' Representatives

Structured BOQs, supplier governance and documentation that slot straight into your project controls, cost reporting and client sign-off process.

Request a procurement plan
04 — DESIGN

Architects & Designers

Kitchen and laundry flow design, product specification and sourcing that stays true to design intent, hygiene compliance and back-of-house workflow.

See how we work with drawings
Sheet 02 — Capability

Six disciplines. One point of accountability.

We hold the relationships, the specifications and the paperwork so your team only has to hold one conversation.

01

Pre-opening & FF&E / OS&E

Full pre-opening procurement coordination, from opening lists to final installation.

02

Design & flow

Commercial kitchen and laundry layout planning built around workflow, hygiene and throughput.

03

Specification & BOQ

Bills of quantity and product specification developed against your drawings and brand standard.

04

Uniforms & collateral

Role-based uniform programmes and printed collateral, specified and produced on brand.

05

Import & export

Cross-border sourcing and documentation across South Africa, Africa and the Indian Ocean.

06

Procurement governance

Structured sourcing and decision-support, extended through the PROCURAF platform.

Sheet 03 — Design & flow

We think in the same drawings you do.

Before we specify a single item, we work through the layout: receiving, storage, preparation, service and return — mapped for one-way flow, hygiene compliance and the pace your operation actually runs at.

Sample commercial kitchen layout and workflow diagram for a 60-cover hotel kitchen
REF. KITCHEN–01Commercial kitchen · flow for 60 covers
Sample laundry facility layout diagram for a 200-room hotel
REF. LAUNDRY–01Laundry facility · 200-room hotel
Refillable guest amenity dispensers specified for a hotel bathroom
A smarter amenity programme

Specified for the brand. Practical for housekeeping.

Refillable, tamper-resistant dispenser systems replace single-use minis without compromising the guest experience — a detail brand standards teams increasingly require and sustainability policies increasingly reward.

Plan a dispenser programme
Sheet 04 — Process

One team, from first brief to final delivery.

01

Discover

We review drawings, brand standard and commercial priorities before a single item is specified.

02

Specify

We build the BOQ against your layout, timeline and budget — for sign-off, not surprises.

03

Source

We shape a practical, brand-right mix across local and imported supply.

04

Deliver

We coordinate logistics, import/export and installation to your programme.

05

Support

We remain the single point of contact for operational replenishment after opening.

Sheet 05 — The HES ecosystem

Beyond procurement, when a project needs it.

PROCURAF

Procurement operating & governance

An intelligent procurement operating, governance and decision-support layer for teams managing multiple projects or suppliers.

Visit PROCURAF
SOURCECONNECT RSA · "You need it. We source it."

Managed sourcing & procurement support

A managed sourcing service within the HES ecosystem for hard-to-place, local or once-off procurement requirements.

Visit SourceConnect RSA
A considered restaurant table setting
“Good hospitality is felt in the details — long before a guest finds the words for it.”
HES — Hospitality, considered.
Sheet 06 — Start a project

Tell us what your property needs.

Opening, refurbishing or restocking — share a little about your project, your role and your timeline, and our project team will come back with a considered next step.

Opens your email client with your enquiry addressed to orders@hotelequip.co.za.